Woodford House

Specialist Care for People Living with Complex Mental Health Needs.

Meet the Team

juliet briggs - woodford house

Juliet Briggs


Mrs. Juliet Briggs has been a Registered Manager for Woodford House since 2001. She is an RGN who holds a Bsc (Hons) Health Studies, Diploma in Management studies and the Registered Managers Award. She became a Registered Nurse in 1987 and graduated to management before becoming a Registered Manager.

Juliet also owns Perton Manor nursing home in Trysull, South Staffordshire.

Juliet founded Capulet Care to provide a central brand and support operation for her homes. In Capulet Care she has formed a central management team to provide that support.


Tina Ball

Tina Ball

Home Manager


Tina became Home Manager at Woodford House in December 2021.

Previously working as Care Manager from 2018, Tina had excelled in her role and felt she was ready for the next step in her career, supported by the organisation’s Senior Management Team.

Tina has an excellent understanding of the demands and expectations required within the role, regularly going above and beyond to ensure the home is managed efficiently, whilst remaining approachable and personable.

Liaising with external organisations and relatives on a daily basis, Tina also manages the day-to-day functioning of the home, ensuring she has an active presence in and around the home.

She recently completed a Level 4 Diploma in Health and Social Care, and looks forward to the possibility of commencing Level 5 Leadership & Management training.

“ I will always be grateful for the support and guidance I have received and continue to receive from the team. I’m looking forward to bringing new ideas to the table, working alongside the fantastic team at Woodford house.”

Amy Baxter

Amy Baxter

Care Manager


Amy is currently on Maternity Leave, due to return in 2024.

Amy began her role as Care Manager in 2018, initially based at Woodford’s sister home, Perton Manor. Here, she completed her Level 4 Diploma in Health & Social Care, transferring to Woodford House in mid 2021 when the position of Care Manager became vacant.

Working within a role that requires detailed management of the Care Team and a primary focus on client welfare, Amy finds each day brings a fresh new set of challenges, which continue to develop her skills both personally and professionally.

Amy had previously completed medication training via the company, working her way up from Care Practitioner, and enjoyed working the occasional shift supporting the Nursing team. It was here that she gained further knowledge of the more detailed and clinical aspects of dementia and mental health care; one of many tools she is now able to utilise to lead the team of care staff to excel.

“Since filling in the application form for Perton Manor I have never looked back – it was the best decision I ever made. The relationships I have with the clients here are special and I’m proud to say that I work for such an amazing company”.

Natasha Byram

Natasha Byram

Clinical Nurse Manager


Natasha was appointed as Clinical Nurse Manager (CNM) at Perton Manor, at the beginning of 2022. Thriving within her role, she was promoted to working as CNM across both Perton Manor and the sister home Woodford House, in June 2023.

Attaining her RNLD Nursing qualification in 2009, Natasha spent 4 years working with people living with a diagnosis of learning disability, mental health and challenging behavioural needs. In 2013, she began working with people living with Dementia.

Joining Woodford House, in 2016, Natasha went on to attain a Level 5 Diploma in Leadership and Management the following year.

Making the decision to pursue other avenues, Natasha spent a short time away from the company in 2021, but was quickly keen to return and approached the company, who were eager to re-recruit her.

Following her return, Natasha completed the Professional Nurse Advocacy Programme at Worcester University in 2022, which was launched in 2021 following the 3rd wave of Covid-19. The course provided those on the programme with skills to facilitate restorative supervision to their colleagues and teams, in nursing and beyond – The start of a critical point of recovery for patients, services and workforces.

Natasha continues to develop her clinical skills and is committed to leading our dedicated team of Nurses to further enhance their skills, continuing the delivery of a second-to-none service across both homes.

“I enjoy working with individuals and their families to make a difference, no matter how big or small. No two days are the same and each day brings new challenges for the homes and for me, helping me to develop as a person and within my role”.

Lisa Watkiss

Lisa Watkiss

Acting Care Manager


Following her appointment as Assistant Care Manager in 2021, Lisa became a valued member of the Management team at sister home Perton Manor, quickly integrating herself into a busy and demanding role.

Assisting the Care Manager with the day-to-day management of the Care Team, Lisa also worked closely alongside care staff, supporting the highest standards of care delivery, leading by example.

Thriving in the role, Lisa was promoted into the role of Acting Care Manager in 2022, whilst the current Manager took an extended period of Maternity Leave.

She currently holds a Level 3 Diploma in Health & Social Care, and is studying to attain a Level 4 Diploma.

Lisa has always expressed her passion for person centred care and strives to ensure each and every client continues to receive dignified care with an individualised approach.

She continues to develop with drive and determination to succeed, supporting others to do the same.

“Upon being approached for the role of Assistant Care Manager, I was delighted to accept. I’m looking forward to what the future holds within my new role and beyond.”