Woodford House
Specialist Care for People Living with Complex Mental Health Needs.
Meet the Team
Juliet Briggs
Owner
Juliet Briggs has been the Registered Manager and owner of Woodford House since 2001, Perton Manor since 2013 and The Hamptons in 2024.
She is a Registered Nurse who holds a Bsc (Hons) Health Studies, Diploma in Management studies and the Registered Managers Award. She became a Registered Nurse in 1987 and graduated to management within the NHS and private healthcare sector before becoming a Registered Manager in 2001.
Juliet founded Capulet Care to provide a central brand and support operation for her homes and has since formed a central management team to provide that support.
In addition, Juliet has been a board member of Staffordshire Care Association (Sarcp) since 2011, a member organisation acting as a representative and collective voice for care providers across Staffordshire & Stoke. In late 2019, she was appointed as Chairperson; a role she has continued in a voluntary capacity, to date.
Charlotte Drake
Home Manager
Charlotte joined Capulet Care in December 2017 as a Registered Nurse, bringing with her a wealth of experience and a passion for supporting people with complex care needs.
In June 2023, Charlotte became the first nurse within the organisation to be promoted to the newly introduced Senior Nurse role at Perton Manor. In January 2024, she transferred to Woodford House, where she continued to support, guide and mentor the nursing team.
In October 2026, Charlotte was promoted to Home Manager at Woodford House, recognising her dedication, experience, and commitment to delivering high-quality, person-centred care.
Having already spent several years working at Woodford House, Charlotte has built strong relationships with residents, families, and colleagues. She is delighted to be taking on this new challenge and is particularly looking forward to working closely with the team, building on their strengths, and supporting everyone to continue providing the very best care.
Charlotte is passionate about creating a positive and supportive working environment where staff feel valued, encouraged, and confident in their roles. She is excited about the opportunity to bring fresh ideas, develop the service further and work together with the team to make a real difference to the lives of residents.
“Throughout my time with Capulet Care, I have had the opportunity to develop both personally and professionally, gaining valuable experience across two of our homes and working alongside dedicated and experienced colleagues. I am delighted to have been appointed as Home Manager at Woodford House and look forward to working closely with the team, supporting their continued development, and building on the high standards of care already in place. I am excited to embrace this new chapter in my career and, together with the team, continue to make a positive difference to the lives of our residents.”
Lisa Watkiss
Care Manager
Lisa was officially appointed as Care Manager in June 2024, following her thriving performance in the Acting Care Manager role since 2022, whilst the current Manager was taking an extended period of Maternity Leave.
Following her previous promotion into the role of Assistant Care Manager in 2021, Lisa quickly became a valued member of the Management team at our sister home Perton Manor, swiftly integrating herself into a busy and demanding role.
Assisting the Care Manager with the day-to-day management of the Care Team, Lisa also worked closely alongside care staff, supporting the highest standards of care delivery, leading by example. When the opportunity arose for Lisa to take on the role of Acting Care Manager at Woodford House, she felt ready and wholeheartedly embraced the challenge.
She currently holds a Level 3 Diploma in Health & Social Care, and is studying to attain a Level 4 Diploma.
Lisa has always expressed her passion for person centred care and strives to ensure each and every client continues to receive dignified care with an individualised approach.
She continues to develop with drive and determination to succeed, supporting others to do the same.
“I was delighted to accept when offered the permanent position as Care Manager. I’m looking forward to what the future holds within my new role and beyond, contributing to an excellent care delivery service for all of our wonderful clients”