Meet the team

Juliet Briggs is co-owner of both Perton Manor and Woodford House.

She is supported by a Central management Team who manage back office functions, HR and Training. She also has central Nurse, Care and Wellbeing managers who support the teams in both homes.

Each has a large care team who have either completed Non Vocational Qualifications in care or are registered on a programme at present.

Each home includes dedicated well-being, housekeeping, kitchen, maintenance and admin teams.

Juliet Briggs - Woodford House

Juliet Briggs – Owner

Mrs. Juliet Briggs has been a Registered Manager for Woodford House in 2001. She is an RGN who holds a Bsc (Hons) Health Studies, Diploma in Management studies and the Registered Managers Award. She became a Registered Nurse in 1987 and graduated to management before becoming a Registered Manager.

Juliet also owns Perton Manor nursing home in Trysull, South Staffordshire.

Juliet founded Capulet Care to provide a central brand and support operation for her homes. In Capulet Care she has formed a central management team to provide that support.

Stephanie Smith - Woodford House

Stephanie Smith – Home Manager

Stephanie started working in care in 2001 and joined Capulet Care’s Home, Woodford House in 2008 as a care practitioner before taking maternity leave in 2010. She joined Perton Manor in 2013 on her return.

On returning to work at Perton, Stephanie had a desire to progress within the company and applied for Care Team Manager. She was then fast-tracked to Trainee Care Manager and became Care Manager in November 2015.

12 months later Stephanie returned to Woodford House as Home Manager and has attained a Level 5 Diploma in Leadership and Management in Health and Social Care.

“I love what I do, and I want to be the best and I want to inspire others to be the best. I like knowing that I can make a difference to people’s lives and be part of a team that makes the biggest difference, because we ARE different!”

Natasha Byram - Woodford House

Natasha Byram – Clinical Lead Nurse

Natasha qualified as a learning disability nurse in 2009 from Wolverhampton University and spent 4 years working with people who have a diagnosis of learning disability, mental heath and challenging behaviour.

In 2013, Natasha began supporting people who have Dementia where she discovered her passion and in May 2016, wanting new challenges, Natasha joined the Woodford House team as Clinical Lead Nurse. She recently completed her Level 5 Diploma in Leadership and Management in Health and Social Care in 2017.

“I enjoy working with individuals and their families and in making a difference no matter how big or small. No day is the same and each brings new challenges to the home and to me, which I enjoy and which helps me develop as a person and within my role”.

Tina Ball - Woodford House

Tina Ball – Care Manager

Tina started working in the care environment when she was 15. She was, what was called, a ‘tea girl’ in a residential home for the elderly. Tina would go after school each night for a couple of hours and when she left school, she went on to work there as a carer.

It was whilst working as a carer that Tina discovered her vocation in life – caring for the vulnerable adults who can’t care for themselves. She worked there for 10 years, left to start a family and then worked in the community for the next 12 years.

But Tina wanted to get back into care and successfully applied for the position of a Care Practitioner at Capulet Care’s home, Perton Manor. Even though Perton Manor and its residents were different from her previous experience, Tina loved it. Every day was “different and challenging to say the least.”

Tina eventually applied for Lead Care Practitioner but impressed the management team so much that she was instead offered the higher position of Care Team Manager. She happily accepted and thrived in the role and was later offered the role of Assistant Care Manager. Tina grew into this role as she had her previous roles and, when the opportunity arose, she was promoted to Care Manager at Perton Manor’s sister care home, Woodford House. Tina currently studying for her Level 4 Diploma in Health and Social Care.

“I can truly say I am grateful for the opportunity given to me by Juliet and the team. It really is true what they say; show your worth and you will prosper. I thrive on making people happy and will give my all to those more vulnerable. I am a people person and will go above and beyond to make a difference.”

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